The purpose of the Protection of Personal Information Act, 4 of 2013 (POPIA) is to promote the protection of personal information being processed by public and private bodies and to introduce certain conditions for the lawful processing of personal information.

As a private company as per POPIA, Plett Camino (Pty) Ltd (“PC”) is defined as an “Operator” in terms of the Protection of Personal Information Act, 4 of 2013, and must ensure that whilst it performs certain functions in terms of the Companies Act, 71 of 2008, and services to clients, the personal information of its clients are protected and lawfully processed.

1. Purpose

The purpose of POPIA as it pertains to “PC” is to – “(a) give effect to the constitutional right to privacy, by safeguarding personal information when processed by a responsible party, subject to justifiable limitations that are aimed at- 

(i) balancing the right to privacy against other rights, particularly the right of access to information;”
POPIA must be interpreted in such a manner that –

“does not prevent any public or private body form exercising or performing its powers, duties and function in terms of the law as far as such powers, duties and functions relate to the processing of personal information and such processing is in accordance with this Act or any other legislation”


This policy explains how we obtain, process and disclose the personal information of individuals and juristic persons in accordance with the requirements of the Protection of Personal Information Act (“POPIA“). At ‘PC’ we are committed to protecting our clients’ privacy and to ensure that personal information is collected, processed and disclosed (where applicable) properly, lawfully and transparently.

About the Plett Camino:
“PC” was established in terms of the Companies Act, 71 of 2008, (“the Act”) as a private company to provide services to clients in the form of guided tours and other tourism related activities. In order to perform its functions, it is necessary to collect, process, and disclose in some instances, the personal information of natural and juristic persons.
The information we collect:
For the purposes of marketing and taking bookings, we will collect information: –
(a) This may include Name, Phone number, Email address and other personal details
(b) “PC” may collect personal information of data subjects from other sources other than the data subject
(c) “PC” is required to maintain its registers for historical purposes (amongst others), which allows for collected personal information to be retained and processed further if required.
(d) ”PC” is not required to notify data subjects when collecting personal information due to the impracticality thereof, thus, data subjects are required to provide consent to collect and process personal information, and this POPIA manual will serve as a general notification of collection, processing and disclosure of personal information.

3. How “PC” processes the personal information collected:

The personal information of natural persons and where applicable juristic persons, will be used for the purpose for which it is collected. In addition, thereto, where necessary, information will be retained for legal, research and governance purposes.
Reasons for collection and retention of personal information:
(a) To gather contact information of an identifiable, living, natural person and where applicable an identifiable, existing juristic person;
(b) To process transactions with respect to the services offered by “PC”.
(c) To share with both employees and service providers of “PC”, who will require such information in order to their services to “PC” and it’s clients;
(d) To confirm and verify the identity of a natural person (ID numbers) or juristic person (registration numbers) or to verify that a person (i.e. third parties) are an authorized user of “PC” systems,
processes, website, etc.
(e) To conduct customer satisfaction, trend development, statistical purposes and historical research or to allow for such research activities to be conducted making use of “PC” data;
(f) To provide collected information in connection with legal proceedings and in the prevention, detection and prosecution of offences.

4. Disclosure of information

The disclosure of personal information to any third party will only be done where “PC” is legally required to do so.

5. Information security

We are legally obliged (in terms of POPIA and other legislation) to take reasonable steps to provide adequate protection for the personal information we hold and to prevent unauthorized access and use of personal information contained on “PC” registers. 

On an ongoing basis (every 12 months), “PC” will review internal security controls and related processes to ensure that the personal information kept on “PC” records, remains secure and data subjects (natural and juristic persons) will be informed of any breaches in accordance with POPIA.

6. Correction of personal information

Every person (natural or juristic) has the right to access their own personal information and to ensure that the information is correct, up to date and accurate. Should any person wish to correct their information, this can be done via email to [email protected].

7. How to contact us

If you have any queries about the personal information that “PC” processes or need further information regarding our privacy policies and security safeguards, please contact “PC” via [email protected] .

8. Authorisation

By engaging with “PC”, or it’s employees, agents or representatives, in person, telephonically or by operating “PC” websites, booking platforms and in particular by depositing funds into the “PC” bank account:

1. You hereby authorise “PC” to collect your Personal Information as described above.
2. You further warrant and acknowledge that “PC” is entitled to process, transfer, share, store and back up any such Personal Information in the manner set out in “PC’s” Privacy Policy.
3. You confirm that you have read and agree to “PC’s” Privacy Policy and hereby provide your consent to “PC” to process your personal information in terms of this policy and acknowledge that you understand the purpose for which it is required and for which it will be utilised.